How to get replacement parts for your WamBam fence

Need a replacement part for your WamBam, Zippity, or ENCLO fence? The process is simple. Whether your part arrived damaged, has a defect, or you just need an extra piece, here’s everything you need to know.

How to request a replacement part

1. Visit our parts request portal at parts.nychbrands.com
2. Fill out the request form with your order details and the part you need
3. A team member will follow up via email or phone to confirm your shipment or provide a quote

Tip: Have a photo of the damaged or defective part handy before you fill out the form — we may ask for one to process your request faster.

What’s covered — and what isn’t

For free replacement requests, we ship the part at no charge. For all other requests, we’ll email you a quote for the part and any associated shipping costs before anything is sent.

Please note: Replacement parts are reserved for customers who own a WamBam, Zippity, or ENCLO product. All parts are subject to availability.

Still have questions?

Our team is happy to help. Visit our Help Center or call us at 877-778-5733 and we’ll get you sorted out.